:root{--bg-primary: #f5f5f5;--bg-secondary: #ffffff;--bg-tertiary: #f0f0f0;--bg-elevated: #ffffff;--glass-bg: #ffffff;--glass-border: #e5e5e5;--glass-shadow: none;--glass-blur: none;--text-primary: #111111;--text-secondary: #555555;--text-tertiary: #888888;--text-inverse: #ffffff;--border-primary: #e5e5e5;--border-secondary: #f0f0f0;--accent-primary: #FF6B00;--accent-primary-hover: #E05A00;--accent-primary-light: rgba(255, 107, 0, .12);--accent-glow: none;--success: #22a35a;--warning: #f59e0b;--error: #ef4444;--error-light: rgba(239, 68, 68, .1);--agent-bubble: #ffffff;--agent-bubble-text: #111111;--human-bubble: #ffffff;--human-bubble-text: #111111;--me-bubble: rgba(255, 107, 0, .12);--me-bubble-text: #111111;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .06);--shadow-md: 0 2px 8px rgba(0, 0, 0, .08);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .1);--radius-sm: .375rem;--radius-md: .5rem;--radius-lg: .75rem;--radius-xl: 1rem;--radius-full: 9999px;--text-xs: .75rem;--text-sm: .8125rem;--text-base: .875rem;--text-md: .9375rem;--text-lg: 1rem;--text-xl: 1.125rem;--text-2xl: 1.25rem;--space-xs: .25rem;--space-sm: .5rem;--space-md: 1rem;--space-lg: 1.5rem;--space-xl: 2rem;--transition-fast: .15s cubic-bezier(.4, 0, .2, 1);--transition-base: .3s cubic-bezier(.4, 0, .2, 1);--btn-outline-hover-shadow: 0 0 12px color-mix(in srgb, var(--accent-primary) 20%, transparent)}[data-theme=dark]{--bg-primary: #141414;--bg-secondary: #1c1c1c;--bg-tertiary: #242424;--bg-elevated: #1c1c1c;--glass-bg: #1c1c1c;--glass-border: #2e2e2e;--glass-shadow: none;--glass-blur: none;--text-primary: #f0f0f0;--text-secondary:#a0a0a0;--text-tertiary: #6b6b6b;--text-inverse: #111111;--border-primary: #2e2e2e;--border-secondary:#242424;--accent-primary: #FF6B00;--accent-primary-hover: #E05A00;--accent-primary-light: rgba(255, 107, 0, .15);--accent-glow: none;--success: #22a35a;--warning: #fbbf24;--error: #f87171;--error-light: rgba(248, 113, 113, .12);--agent-bubble: #242424;--agent-bubble-text: #f0f0f0;--human-bubble: #242424;--human-bubble-text: #f0f0f0;--me-bubble: rgba(255, 107, 0, .18);--me-bubble-text: #f0f0f0}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Poppins,Inter,Helvetica Neue,sans-serif;background-color:var(--bg-primary);color:var(--text-primary);transition:background-color var(--transition-base),color var(--transition-base);-webkit-font-smoothing:antialiased;min-height:100vh}.glass-panel{background:var(--glass-bg);border:1px solid var(--glass-border);box-shadow:var(--glass-shadow);border-radius:var(--radius-lg)}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-primary);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}button{font-family:inherit}.ui-outline-btn{border:1px solid var(--border-primary);border-radius:var(--radius-md);background:transparent;color:var(--text-secondary);transition:all var(--transition-fast);cursor:pointer}.ui-outline-btn:hover{color:var(--accent-primary);border-color:var(--accent-primary);box-shadow:var(--btn-outline-hover-shadow);transform:translateY(-1px)}.ui-outline-btn:active{transform:translateY(0);box-shadow:none}.ui-outline-btn:focus-visible{outline:2px solid var(--accent-primary);outline-offset:2px}h1,h2,h3,h4,h5,h6{color:var(--text-primary);font-weight:600;letter-spacing:-.01em}input,textarea,select{font-family:inherit;color:var(--text-primary)}.mobile-bottom-nav{display:none}@media(max-width:768px){.app-nav{display:none!important}.mobile-bottom-nav{display:flex;align-items:center;justify-content:space-around;position:fixed;bottom:0;left:0;right:0;height:60px;background:var(--bg-secondary);border-top:1px solid var(--border-primary);z-index:200}.mobile-bottom-nav-item{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;flex:1;height:100%;background:transparent;border:none;color:var(--text-secondary);cursor:pointer;font-size:.65rem;font-family:inherit;font-weight:500;transition:color var(--transition-fast, .15s)}.mobile-bottom-nav-item.active{color:var(--accent-primary)}}.input-wrapper{display:flex;flex-direction:column;gap:var(--space-sm);width:100%}.input-label{font-size:var(--text-sm);font-weight:500;color:var(--text-primary)}.input-container{position:relative;display:flex;align-items:center}.input{width:100%;padding:.625rem 1rem;font-family:var(--font-sans);font-size:var(--text-base);color:var(--text-primary);background-color:var(--bg-secondary);border:1px solid var(--border-primary);border-radius:var(--radius-md);transition:all var(--transition-fast);outline:none;caret-color:var(--text-primary)}.input:-webkit-autofill,.input:-webkit-autofill:hover,.input:-webkit-autofill:focus,.input:-webkit-autofill:active{-webkit-box-shadow:0 0 0 1000px var(--bg-secondary) inset!important;-webkit-text-fill-color:var(--text-primary)!important;border:1px solid var(--border-primary)!important;caret-color:var(--text-primary)!important;transition:background-color 5000s ease-in-out 0s}.input-with-icon{padding-left:2.5rem}.input:focus{border-color:var(--border-focus);background-color:var(--bg-elevated);box-shadow:0 0 0 3px var(--accent-primary-light)}.input::placeholder{color:var(--text-tertiary)}.input:disabled,.input[disabled]{cursor:not-allowed;opacity:.65}.input-container:has(.input:disabled){cursor:not-allowed}.input-error{border-color:var(--error)}.input-error:focus{box-shadow:0 0 0 3px var(--error-light)}.input-icon{position:absolute;left:.75rem;display:flex;align-items:center;color:var(--text-tertiary);pointer-events:none}.input-with-right-icon{padding-right:2.5rem}.input-right-icon{position:absolute;right:.75rem;display:flex;align-items:center;color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast);padding:4px;border-radius:var(--radius-sm);opacity:.7}[data-theme=light] .input-right-icon{color:var(--text-primary)}.input-right-icon:hover{opacity:1;background:var(--bg-tertiary)}.input-right-icon:active{transform:scale(.95)}.input-error-text{font-size:var(--text-sm);color:var(--error);margin-top:-.25rem}.btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-sm);font-family:var(--font-sans);font-weight:500;border:none;border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);outline:none;white-space:nowrap}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-sm{padding:.5rem 1rem;font-size:var(--text-sm)}.btn-md{padding:.625rem 1.25rem;font-size:var(--text-base)}.btn-lg{padding:.75rem 1.5rem;font-size:var(--text-lg)}.btn-full{width:100%}.btn-primary{background-color:var(--accent-primary);color:var(--text-inverse)}.btn-primary:hover:not(:disabled){background-color:var(--accent-primary-hover);transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-primary:active:not(:disabled){transform:translateY(0)}.btn-secondary{background-color:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border-primary)}.btn-secondary:hover:not(:disabled){background-color:var(--bg-secondary);border-color:var(--border-focus)}.btn-ghost{background-color:transparent;color:var(--text-secondary)}.btn-ghost:hover:not(:disabled){background-color:var(--bg-tertiary);color:var(--text-primary)}.btn-danger{background-color:var(--error);color:var(--text-inverse)}.btn-danger:hover:not(:disabled){opacity:.9;transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-loading{position:relative;pointer-events:none}.btn-spinner{width:14px;height:14px;border:2px solid currentColor;border-top-color:transparent;border-radius:50%;animation:spin .8s linear infinite}.card{background-color:var(--bg-elevated);border:1px solid var(--border-primary);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:all var(--transition-fast)}.card-padding-none{padding:0}.card-padding-sm{padding:var(--space-md)}.card-padding-md{padding:var(--space-lg)}.card-padding-lg{padding:var(--space-xl)}.card-hover{cursor:pointer}.card-hover:hover{box-shadow:var(--shadow-md);border-color:var(--border-focus);transform:translateY(-2px)}.theme-toggle svg{transition:transform .5s cubic-bezier(.34,1.56,.64,1)}.theme-toggle:hover svg{transform:rotate(15deg)}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:var(--space-lg);position:relative}.login-theme-toggle{position:absolute;top:var(--space-lg);right:var(--space-lg)}.login-container{width:100%;max-width:420px;animation:slideUp .4s ease-out}.login-card{background:var(--bg-secondary);border:1px solid var(--border-primary);border-radius:var(--radius-xl);padding:var(--space-xl)}.login-header{text-align:center;margin-bottom:var(--space-lg);display:flex;flex-direction:column;align-items:center;gap:var(--space-sm)}.login-logo-img{height:44px;max-width:260px;width:auto;object-fit:contain;display:block;filter:none}[data-theme=dark] .login-logo-img{filter:invert(1) hue-rotate(180deg)}.login-subtitle{font-size:var(--text-sm);color:var(--text-secondary)}.login-form{display:flex;flex-direction:column;gap:var(--space-lg)}.login-error{display:flex;align-items:center;gap:var(--space-sm);padding:var(--space-md);background-color:var(--error-light);color:var(--error);border-radius:var(--radius-md);font-size:var(--text-sm);animation:slideUp .3s ease-out}.login-error svg{flex-shrink:0}.login-footer{text-align:center;font-size:var(--text-sm);color:var(--text-tertiary)}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@media(max-width:640px){.login-page{padding:var(--space-md)}.login-theme-toggle{top:var(--space-md);right:var(--space-md)}}.chat-list-item{display:flex;align-items:center;gap:12px;padding:10px 12px 10px 9px;margin:4px 12px;cursor:pointer;background:transparent;border-radius:12px;transition:all var(--transition-fast, .15s cubic-bezier(.4, 0, .2, 1));min-height:72px;border-left:3px solid transparent}.chat-list-item:hover{background:var(--bg-tertiary);transform:translate(4px);box-shadow:0 4px 12px #00000008,0 1px 2px #00000005;border-left-color:color-mix(in srgb,var(--accent-primary) 30%,transparent)}.chat-list-item-selected{background:color-mix(in srgb,var(--accent-primary) 5%,var(--bg-tertiary))!important;border-left-color:var(--accent-primary)!important;box-shadow:inset 3px 0 8px color-mix(in srgb,var(--accent-primary) 6%,transparent),var(--shadow-sm)}.chat-avatar{flex-shrink:0;width:42px;height:42px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:.95rem;box-shadow:var(--shadow-sm);border:1px solid rgba(255,255,255,.18);transition:all var(--transition-fast, .15s cubic-bezier(.4, 0, .2, 1))}.chat-avatar-image{width:100%;height:100%;object-fit:cover;border-radius:var(--radius-full)}.chat-avatar-text{font-family:var(--font-sans);font-weight:600;letter-spacing:-.02em;text-shadow:0 1px 2px rgba(0,0,0,.18);-webkit-user-select:none;user-select:none}.chat-content{flex:1;min-width:0;display:flex;flex-direction:row;align-items:stretch;gap:8px;padding-bottom:2px;padding-right:24px}.chat-left{flex:1;min-width:0;display:flex;flex-direction:column;justify-content:center;gap:4px}.chat-name-row{display:flex;align-items:center;gap:6px;min-width:0}.chat-name{font-weight:500;color:var(--text-primary);font-size:var(--text-base);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex-shrink:1;min-width:0}.chat-tag-badge{display:inline-flex;align-items:center;flex-shrink:0;font-size:.6rem;font-weight:700;letter-spacing:.05em;padding:2px 6px;border-radius:4px;background:#4f86c6;color:#fff;white-space:nowrap;cursor:default;text-transform:uppercase;max-width:72px;overflow:hidden;text-overflow:ellipsis;opacity:.9;transition:opacity .15s}.chat-tag-badge:hover{opacity:1}.chat-attendant-badge{display:inline-flex;align-items:center;flex-shrink:0;font-size:.6rem;font-weight:700;letter-spacing:.04em;padding:2px 6px;border-radius:4px;background:color-mix(in srgb,var(--accent-primary) 15%,transparent);color:var(--accent-primary);border:1px solid color-mix(in srgb,var(--accent-primary) 30%,transparent);white-space:nowrap;cursor:default;max-width:130px;overflow:hidden;text-overflow:ellipsis;opacity:.9;transition:opacity .15s}.chat-attendant-badge:hover{opacity:1}.chat-last-message{font-size:var(--text-sm);color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.chat-list-item-unread .chat-last-message{color:var(--text-primary);font-weight:500}.chat-list-item-selected .chat-last-message{color:var(--text-secondary);font-weight:400}.chat-right{flex-shrink:0;display:flex;flex-direction:column;align-items:flex-end;justify-content:center;gap:5px}.chat-time{font-size:.72rem;color:var(--text-tertiary);white-space:nowrap}.chat-time-unread{color:var(--success);font-weight:600}.chat-unread-badge{background:var(--success);color:#fff;font-size:.7rem;font-weight:700;min-width:20px;height:20px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;padding:0 6px;box-shadow:0 2px 5px #10b9814d;flex-shrink:0}.chat-control-dot{flex-shrink:0;width:8px;height:8px;border-radius:50%;display:inline-block;position:relative}.chat-control-dot:after{content:"";position:absolute;top:0;left:0;width:100%;height:100%;border-radius:50%;background-color:inherit;animation:welcome-pulse 2s cubic-bezier(.45,0,.4,1) infinite;pointer-events:none}.chat-control-dot--ia{background:#6366f1}.chat-control-dot--human{background:var(--primary-color, #FF6B00)}.chat-control-dot--review{background:#f59e0b}.chat-phone-row{display:flex;align-items:center;gap:3px;font-size:.7rem;color:var(--text-tertiary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-list-item{position:relative}.chat-list-item.menu-open{z-index:100!important}.chat-item-menu-container{position:absolute;top:50%;transform:translateY(-50%);right:6px;z-index:10}.chat-item-menu-btn{display:flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;border:none;background:transparent;color:var(--text-tertiary);cursor:pointer;opacity:0;transition:all .15s ease}.chat-list-item:hover .chat-item-menu-btn,.chat-item-menu-btn.active{opacity:.6;color:var(--text-primary)}.chat-item-menu-btn:hover,.chat-item-menu-btn.active:hover{opacity:1!important;background:var(--bg-secondary)!important;color:var(--accent-primary)!important}.chat-item-menu-btn.active{opacity:1;background:var(--bg-secondary)}.chat-item-menu-dropdown{position:absolute;top:calc(100% + 4px);right:0;width:170px;background:var(--bg-primary);border:1px solid var(--border-light, #e2e8f0);border-radius:8px;box-shadow:var(--shadow-md, 0 10px 15px -3px rgba(0, 0, 0, .1));padding:4px;z-index:50;display:flex;flex-direction:column;gap:2px;animation:menu-slide var(--transition-fast, .15s) ease}[data-theme=dark] .chat-item-menu-dropdown{border-color:#ffffff14;background:var(--bg-tertiary);box-shadow:0 10px 15px -3px #0000004d}.chat-item-menu-option{display:flex;align-items:center;gap:8px;width:100%;padding:8px 10px;font-size:.8rem;font-weight:500;color:var(--text-primary);background:transparent;border:none;border-radius:6px;cursor:pointer;text-align:left;transition:all .1s ease}.chat-item-menu-option:hover{background:var(--bg-secondary);color:var(--accent-primary)}.chat-item-menu-option.danger{color:var(--color-danger, #dc2626)}.chat-item-menu-option.danger:hover{background:color-mix(in srgb,var(--color-danger, #dc2626) 8%,transparent);color:var(--color-danger, #dc2626)}@keyframes menu-slide{0%{opacity:0;transform:translateY(-4px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}.chat-list-item-drag-over{border:2px solid var(--accent-primary)!important;background:color-mix(in srgb,var(--accent-primary) 10%,var(--bg-secondary))!important;border-radius:10px}.chat-list{height:100%;overflow-y:auto}.chat-list-empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:var(--space-sm);color:var(--text-tertiary);padding:var(--space-xl);text-align:center}.chat-list-empty-icon{opacity:.45;margin-bottom:4px}.chat-list-empty p{margin:0;font-size:var(--text-sm)}.chat-list-empty-title{color:var(--text-secondary);font-weight:500;font-size:var(--text-sm)!important}.chat-list-empty-subtext{color:var(--text-tertiary);font-size:.78rem!important;line-height:1.5;max-width:220px;margin-top:2px!important}.chat-list-spinner{width:32px;height:32px;border:3px solid var(--border-primary);border-top-color:var(--accent-primary);border-radius:50%;animation:spin 1s linear infinite}.chat-list-loading-more{display:flex;align-items:center;justify-content:center;gap:var(--space-sm);padding:var(--space-md);color:var(--text-tertiary);font-size:var(--text-sm)}.chat-list-spinner-small{width:16px;height:16px;border:2px solid var(--border-primary);border-top-color:var(--accent-primary);border-radius:50%;animation:spin 1s linear infinite}.image-preview-overlay{position:fixed;inset:0;background:#000000eb;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:9999;animation:fadeIn .2s ease}.image-preview-container{position:relative;width:100vw;height:100vh;display:flex;align-items:center;justify-content:center;cursor:default}.zoom-wrapper{width:100%;height:100%;display:flex;align-items:center;justify-content:center;cursor:grab}.zoom-wrapper:active{cursor:grabbing}.zoom-content{display:flex;align-items:center;justify-content:center;width:100%;height:100%}.image-preview-close{position:fixed;top:24px;right:24px;background:#0009;border:1px solid rgba(255,255,255,.2);border-radius:var(--radius-md);padding:var(--space-sm);color:#fff;cursor:pointer;transition:all var(--transition-fast);display:flex;align-items:center;justify-content:center;z-index:10000}.image-preview-close:hover{background:#000000e6;transform:scale(1.1)}.image-preview-image{max-width:90vw;max-height:90vh;object-fit:contain;border-radius:var(--radius-lg);box-shadow:0 20px 40px #00000080;animation:zoomIn .2s ease;-webkit-user-select:none;user-select:none;-webkit-user-drag:none}.zoom-hint{position:fixed;bottom:30px;left:50%;transform:translate(-50%);background:#0009;color:#fff;padding:8px 16px;border-radius:20px;font-size:.85rem;display:flex;align-items:center;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);pointer-events:none;z-index:10000;opacity:.8;animation:fadeInUp .5s ease 1s backwards}@keyframes fadeInUp{0%{opacity:0;transform:translate(-50%,20px)}to{opacity:.8;transform:translate(-50%)}}@keyframes zoomIn{0%{transform:scale(.95);opacity:0}to{transform:scale(1);opacity:1}}.video-preview-overlay{position:fixed;inset:0;background:#000000eb;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:9999;animation:fadeIn .2s ease}.video-preview-container{position:relative;max-width:90vw;max-height:90vh;display:flex;align-items:center;justify-content:center}.video-preview-close{position:fixed;top:24px;right:24px;background:#0009;border:1px solid rgba(255,255,255,.2);border-radius:var(--radius-md);padding:var(--space-sm);color:#fff;cursor:pointer;transition:all var(--transition-fast);display:flex;align-items:center;justify-content:center;z-index:10}.video-preview-close:hover{background:#000000e6;transform:scale(1.1)}.video-preview-player{max-width:90vw;max-height:90vh;border-radius:var(--radius-lg);box-shadow:0 20px 40px #00000080;animation:zoomIn .2s ease}@keyframes zoomIn{0%{transform:scale(.9);opacity:0}to{transform:scale(1);opacity:1}}.message-wrapper{display:flex;width:100%;margin-bottom:2px;padding:2px 0}.message-wrapper-right{justify-content:flex-end}.message-wrapper-left{justify-content:flex-start}.message-bubble{max-width:75%;min-width:120px;padding:6px 10px 20px;border-radius:7.5px;position:relative;box-shadow:var(--shadow-sm);font-size:var(--text-base);line-height:1.4}.message-bubble--failed{min-width:175px}.message-text{margin:0;white-space:pre-wrap;word-break:break-word;font-weight:400}.read-more-btn{display:inline-block;color:var(--accent-primary);cursor:pointer;font-weight:600;margin-top:4px;-webkit-user-select:none;user-select:none;transition:opacity var(--transition-fast)}.read-more-btn:hover{opacity:.8}.message-bubble-agent{background:var(--agent-bubble);color:var(--agent-bubble-text);border-top-right-radius:2px}.message-bubble-human{background:var(--human-bubble);color:var(--human-bubble-text);border-top-left-radius:0}.message-bubble-me,.message-bubble-agent{background:var(--me-bubble);color:var(--me-bubble-text);border-top-right-radius:0}.message-meta{display:none}.message-footer{position:absolute;bottom:3px;right:8px;display:flex;align-items:center;gap:4px}.message-sender{font-weight:600;text-transform:uppercase;letter-spacing:.05em;font-size:.7rem}.message-time{font-size:.6875rem;color:var(--text-secondary);line-height:15px}.message-badge{display:none}.message-media{margin-top:4px;border-radius:8px;overflow:hidden;max-width:100%;margin-bottom:4px;border:1px solid var(--border-primary)}.message-image{max-width:100%;height:auto;display:block}.message-video{max-width:100%;border-radius:8px}.message-file{display:flex;align-items:center;gap:8px;background:#0000000d;padding:8px 12px;border-radius:8px;text-decoration:none;color:inherit;margin-top:4px}.message-file:hover{background:#00000014}.message-thumbnail{max-width:200px!important;max-height:200px!important;cursor:pointer;transition:all var(--transition-fast)}.message-thumbnail:hover{transform:scale(1.02);box-shadow:0 4px 12px #0000001a}.message-video-thumbnail{position:relative;cursor:pointer;display:inline-block}.message-video-play-icon{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);pointer-events:none;transition:all var(--transition-fast)}.message-video-thumbnail:hover .message-video-play-icon{transform:translate(-50%,-50%) scale(1.1)}.message-video-thumbnail:hover .message-thumbnail{transform:scale(1.02);box-shadow:0 4px 12px 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var(--transition-fast);margin-top:var(--space-xs)}.pc-btn-submit:hover{background-color:var(--accent-primary-hover)}.pc-result-box{margin-top:var(--space-xs);padding:var(--space-sm);background-color:var(--accent-primary-light);border-radius:var(--radius-sm);display:flex;flex-direction:column;gap:var(--space-xs);animation:fadeIn var(--transition-fast)}.pc-result-label{font-size:var(--text-xs);color:var(--text-secondary)}.pc-result-value{font-size:var(--text-lg);font-weight:600;color:var(--accent-primary)}.pc-result-meta{font-size:var(--text-xs);color:var(--text-tertiary)}.pt-overlay{position:absolute;inset:0;background-color:var(--bg-primary);color:var(--text-primary);display:flex;flex-direction:column;z-index:99;overflow:hidden;animation:fadeIn var(--transition-fast)}@media(max-width:768px){.pt-overlay{position:fixed;inset:0 0 60px}}.pt-header{display:flex;align-items:center;padding:var(--space-md);background-color:var(--bg-secondary);border-bottom:1px solid 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h1{font-size:var(--text-xl);font-weight:600;margin:0}.pt-body{flex:1;overflow-y:auto;padding:var(--space-md);display:flex;flex-direction:column;gap:var(--space-md)}.pt-body::-webkit-scrollbar{width:6px;height:6px}.pt-body::-webkit-scrollbar-track{background:transparent}.pt-body::-webkit-scrollbar-thumb{background:var(--border-primary);border-radius:var(--radius-full)}.pt-body::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}.pt-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;flex:1;gap:var(--space-sm);color:var(--text-secondary)}.pt-spinner{width:24px;height:24px;border:2px solid var(--border-primary);border-top:2px solid var(--accent-primary);border-radius:var(--radius-full);animation:spin .8s linear infinite}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes 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var(--transition-fast)}.pt-select-file-btn:hover{background-color:var(--accent-primary-hover)}.pt-upload-progress{display:flex;flex-direction:column;align-items:center;gap:var(--space-sm);text-align:center}.pt-upload-progress h3{font-size:var(--text-md);font-weight:600;margin:0}.pt-upload-progress p{font-size:var(--text-sm);color:var(--text-secondary);margin:0;max-width:380px}.pt-content-grid{display:grid;grid-template-columns:320px 1fr;gap:var(--space-md);align-items:start}@media(max-width:992px){.pt-content-grid{grid-template-columns:1fr}}.pt-sidebar-left{display:flex;flex-direction:column;gap:var(--space-md)}.pt-card-info{background-color:var(--bg-secondary);border-radius:var(--radius-md);padding:var(--space-md);display:flex;flex-direction:column;gap:var(--space-sm)}.pt-card-info h3{font-size:var(--text-sm);font-weight:600;color:var(--text-secondary);margin:0}.pt-table-name-display{font-size:var(--text-md);font-weight:600;color:var(--text-primary);margin:0;word-break:break-all}.pt-table-link{color:var(--accent-primary);text-decoration:none;display:inline-flex;align-items:center;cursor:pointer;transition:opacity var(--transition-fast)}.pt-table-link:hover{opacity:.8;text-decoration:underline}.pt-btn-danger{background-color:var(--error-light);color:var(--error);border:none;font-size:var(--text-sm);font-weight:600;padding:0 var(--space-md);height:38px;border-radius:var(--radius-sm);cursor:pointer;transition:filter var(--transition-fast);display:flex;align-items:center;justify-content:center}.pt-btn-danger:hover{filter:brightness(.95)}.pt-confirm-modal-overlay{position:fixed;inset:0;background-color:#0009;display:flex;align-items:center;justify-content:center;z-index:200;animation:ptFadeIn var(--transition-fast) 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var(--border-primary)}.pt-modal-btn-secondary:hover{color:var(--text-primary);border-color:var(--text-tertiary)}.pt-modal-btn-danger{background-color:var(--accent-primary);color:var(--text-inverse);border:none}.pt-modal-btn-danger:hover{background-color:var(--accent-primary-hover)}@keyframes ptFadeIn{0%{opacity:0}to{opacity:1}}.modal-overlay{position:fixed;inset:0;width:100%;height:100%;background:#0000008c;display:flex;align-items:center;justify-content:center;z-index:9000;padding:16px;box-sizing:border-box;animation:modal-overlay-in .18s ease}@keyframes modal-overlay-in{0%{opacity:0}to{opacity:1}}.modal-box{background:var(--bg-secondary);border-radius:var(--radius-lg);width:100%;max-width:480px;display:flex;flex-direction:column;animation:modal-box-in .2s cubic-bezier(.34,1.3,.64,1);max-height:calc(100vh - 48px)}@keyframes modal-box-in{0%{opacity:0;transform:scale(.95) translateY(8px)}to{opacity:1;transform:scale(1) 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.15s}.bot-limit-banner__close:hover{background:#ef444426}.dashboard{display:flex;height:100vh;overflow:hidden;background:var(--bg-primary)}.dashboard-sidebar{width:420px;flex-shrink:0;display:flex;flex-direction:column;background:var(--bg-secondary);border-right:2px solid var(--border-primary);z-index:10}.dashboard-sidebar-header{padding:10px 15px;background:var(--bg-secondary);display:flex;align-items:center;justify-content:space-between;height:60px;flex-shrink:0;gap:8px}.app-nav{width:64px;height:100vh;display:flex;flex-direction:column;justify-content:space-between;align-items:center;background:var(--bg-tertiary);border-right:1px solid var(--border-primary);padding:16px 0;z-index:110;flex-shrink:0;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);transition:all var(--transition-base, 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60%,transparent);box-shadow:inset 0 0 0 1px color-mix(in srgb,var(--accent-primary) 25%,transparent)}.app-nav-avatar{width:40px;height:40px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-lg);background:transparent;border:1px solid var(--border-secondary);color:var(--text-secondary);cursor:pointer;transition:all var(--transition-fast, .15s cubic-bezier(.4, 0, .2, 1));overflow:hidden;box-sizing:border-box}.app-nav-avatar:hover{color:var(--accent-primary);border-color:var(--accent-primary);box-shadow:0 0 12px color-mix(in srgb,var(--accent-primary) 22%,transparent);transform:translateY(-1px)}[data-theme=dark] .app-nav-item,[data-theme=dark] .app-nav-avatar{border-color:#ffffff0a}[data-theme=dark] .app-nav-item:hover,[data-theme=dark] .app-nav-avatar:hover{border-color:color-mix(in srgb,var(--accent-primary) 35%,transparent);background:color-mix(in srgb,var(--accent-primary) 4%,transparent);box-shadow:0 0 14px color-mix(in srgb,var(--accent-primary) 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color-mix(in srgb,var(--accent-primary) 15%,transparent),var(--shadow-sm)}.dashboard-search svg{color:var(--text-secondary);width:16px;height:16px;margin-right:10px;transition:color var(--transition-fast, .15s)}.dashboard-search:focus-within svg{color:var(--accent-primary)}.dashboard-search input{background:transparent;border:none;color:var(--text-primary);font-size:.9rem;font-family:inherit;width:100%;outline:none}.dashboard-search input::placeholder{color:var(--text-tertiary)}.app-nav-account{width:100%;display:flex;justify-content:center;position:relative;margin-top:8px}.app-nav-account .account-selector{padding:0;border:none;background:transparent}.app-nav-account .account-selector-trigger{width:40px;height:40px;padding:0;background:transparent;border:none;border-radius:50%;display:flex;align-items:center;justify-content:center;box-shadow:none;color:var(--text-secondary)}[data-theme=dark] .app-nav-account .account-selector-trigger:hover{background:#ffffff0d}[data-theme=light] .app-nav-account .account-selector-trigger:hover{background:#0000000d}.app-nav-account .account-dropdown{position:absolute;left:55px;top:0;width:320px;border-radius:var(--radius-lg);z-index:100}.dashboard-tabs{display:flex;background:var(--bg-tertiary);padding:4px;border-radius:10px;margin:12px 12px 8px;border:1px solid var(--border-primary);box-sizing:border-box;box-shadow:inset 0 1px 3px #00000014}.dashboard-tab{display:flex;align-items:center;justify-content:center;gap:6px;padding:8px 6px;background:none;border:1px solid transparent;cursor:pointer;transition:all var(--transition-fast, .15s cubic-bezier(.4, 0, .2, 1));color:var(--text-secondary);font-size:.74rem;font-weight:600;white-space:nowrap;position:relative;min-width:0;flex:auto;border-radius:8px}.dashboard-tab:hover{color:var(--text-primary);background:color-mix(in srgb,var(--text-primary) 5%,transparent)}.dashboard-tab-active{color:var(--accent-primary);background:var(--bg-secondary);box-shadow:var(--shadow-sm);border-color:var(--border-primary)}.dashboard-tab-content{display:flex;align-items:center;justify-content:space-between;flex:1}.dashboard-tab-count{background:var(--success);color:#fff;font-size:.7rem;font-weight:700;min-width:20px;height:20px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;padding:0 6px;box-shadow:0 2px 5px color-mix(in srgb,var(--success) 40%,transparent)}.dashboard-chat-list{flex:1;overflow:hidden;margin-top:var(--space-sm)}.dashboard-offline-warning{display:flex;align-items:center;gap:8px;margin:12px 16px 0;padding:10px 14px;background-color:#fef08a;color:#975e00;border:1px solid #fde047;border-radius:var(--radius-md);font-size:.85rem;font-weight:500;line-height:1.3;animation:slideDown .3s ease-out}[data-theme=dark] .dashboard-offline-warning{background-color:#eab30826;color:#fde047;border-color:#eab3084d}.dashboard-offline-warning svg{flex-shrink:0;color:currentColor}.dashboard-wa-disconnected-warning{background-color:#fee2e2;color:#991b1b;border-color:#fca5a5}[data-theme=dark] .dashboard-wa-disconnected-warning{background-color:#ef44441f;color:#fca5a5;border-color:#ef44444d}.wa-disconnected-chat-banner{display:flex;align-items:flex-start;gap:12px;margin:8px 16px 12px;padding:14px 16px;background-color:#fee2e2;color:#991b1b;border:1px solid #fca5a5;border-radius:var(--radius-md);font-size:.85rem;line-height:1.4;animation:slideDown .3s ease-out}[data-theme=dark] .wa-disconnected-chat-banner{background-color:#ef44441f;color:#fca5a5;border-color:#ef44444d}.wa-disconnected-chat-banner svg{flex-shrink:0;margin-top:2px}.wa-disconnected-chat-banner div{display:flex;flex-direction:column;gap:4px}.wa-disconnected-chat-banner strong{font-weight:600}.wa-disconnected-chat-banner span{opacity:.9}@keyframes 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srgb,var(--accent-primary) 10%,transparent)}.sim-custom-select__option.selected{background:color-mix(in srgb,var(--accent-primary) 15%,transparent);color:var(--accent-primary);font-weight:600}.sim-refresh-btn{display:flex;align-items:center;gap:6px;background:var(--accent-primary);color:#fff;border:none;border-radius:10px;padding:9px 16px;font-size:13px;font-weight:600;font-family:inherit;cursor:pointer;transition:opacity .15s}.sim-refresh-btn:disabled{opacity:.6;cursor:not-allowed}.sim-refresh-btn:hover:not(:disabled){opacity:.9}.sim-last-updated{font-size:12px;color:var(--text-secondary)}.sim-table-wrap{background:var(--bg-secondary);border:1px solid var(--border-primary);border-radius:16px;overflow-x:auto;flex:1}.sim-table{width:100%;border-collapse:collapse}.sim-table thead tr{background:color-mix(in srgb,var(--bg-elevated, var(--bg-secondary)) 80%,transparent)}.sim-table th{padding:12px 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10px;border-radius:20px;font-size:11px;font-weight:600;white-space:nowrap}.badge-blue{background:#3b82f61f;color:#3b82f6}.badge-yellow{background:#f59e0b1f;color:#f59e0b}.badge-green{background:#10b9811f;color:#10b981}.badge-orange{background:#f973161f;color:#f97316}.badge-purple{background:#8b5cf61f;color:#8b5cf6}.sim-badge-gray{background:#64748b1f;color:#94a3b8}.sim-progress-bar{display:flex;gap:3px;min-width:80px}.sim-progress-step{height:4px;flex:1;border-radius:4px;background:var(--border-primary)}.sim-progress-step.done{background:var(--accent-primary)}.sim-progress-step.active{background:#f59e0b}.sim-quote-portal{color:#3b82f6;font-size:12px;font-weight:500}.sim-quote-value{color:#10b981;font-weight:600;font-size:13px}.sim-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;padding:60px;color:var(--text-secondary);font-size:14px}.sim-spinner{width:28px;height:28px;border:3px solid var(--border-primary);border-top-color:var(--accent-primary);border-radius:50%;animation:sim-spin .8s linear infinite}@keyframes sim-spin{to{transform:rotate(360deg)}}.sim-modal-overlay{position:fixed;inset:0;background:#0009;z-index:200;display:flex;align-items:center;justify-content:center;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.sim-modal{background:var(--bg-secondary);border:1px solid var(--border-primary);border-radius:20px;width:680px;max-width:94vw;max-height:88vh;overflow-y:auto;padding:28px;display:flex;flex-direction:column;gap:20px}.sim-modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.sim-modal-header h2{font-size:17px;font-weight:700;color:var(--text-primary);line-height:1.3}.sim-modal-close{background:var(--bg-elevated, var(--bg-primary));border:1px solid var(--border-primary);color:var(--text-secondary);width:32px;height:32px;border-radius:8px;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:color .15s;font-family:inherit;line-height:1}.sim-modal-close:hover{color:var(--text-primary)}.sim-modal-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.sim-detail-item label{display:block;font-size:11px;color:var(--text-secondary);font-weight:600;text-transform:uppercase;letter-spacing:.5px}.sim-detail-item p{font-size:14px;color:var(--text-primary);margin-top:4px}.sim-section-label{font-size:11px;color:var(--text-secondary);font-weight:600;text-transform:uppercase;letter-spacing:.5px;padding-bottom:8px;border-bottom:1px solid var(--border-primary);margin-bottom:10px}.sim-summary-box{background:var(--bg-primary);border:1px solid var(--border-primary);border-radius:10px;padding:14px;font-size:12px;color:var(--text-secondary);white-space:pre-wrap;word-break:break-word;max-height:220px;overflow-y:auto;font-family:monospace;line-height:1.6}.sim-quote-result{background:color-mix(in srgb,var(--bg-primary) 60%,transparent);border:1px solid var(--border-primary);border-radius:10px;padding:14px;font-size:13px;color:var(--text-secondary);line-height:1.6}.sim-quote-result.value{background:#10b98112;border-color:#10b98140;color:#10b981}.sim-quote-result.portal{background:#3b82f612;border-color:#3b82f640;color:#3b82f6}.sim-quote-result.assumed-no-sim{background:#8b5cf612;border-color:#8b5cf640;color:var(--text-primary)}.sim-quote-result.assumed-no-sim strong{color:#8b5cf6}.sim-quote-result.fallback{background:#f59e0b12;border-color:#f59e0b4d;color:var(--text-primary)}.sim-quote-result.fallback strong{color:#f59e0b}.sim-quote-result.vrd{background:#3b82f612;border-color:#3b82f64d;color:var(--text-primary)}.sim-quote-result.vrd strong{color:#3b82f6}@media(max-width:768px){.sim-content{padding:16px 16px 68px;gap:14px}.sim-stats-grid{grid-template-columns:repeat(2,1fr)}.sim-table th:nth-child(4),.sim-table td:nth-child(4),.sim-table th:nth-child(7),.sim-table td:nth-child(7){display:none}.sim-modal-grid{grid-template-columns:1fr}.sim-header__title{font-size:16px}}.sim-delete-btn{background:transparent;border:none;color:var(--text-secondary);cursor:pointer;padding:6px;border-radius:6px;display:inline-flex;align-items:center;justify-content:center;transition:color .15s,background-color .15s}.sim-delete-btn:hover{color:#ef4444;background-color:#ef44441a}